UI/UX Design

We create frictionless, intuitive digital experiences through a research-led, user-first design approach that combines aesthetic precision with functional clarity.

User-Centered Experience Strategy

Strategically shape experiences by aligning user goals with business objectives through rigorous research and behavioral analysis.

  • Conduct stakeholder interviews and persona development
  • Create user journey maps to highlight friction points
  • Align workflows with KPIs and business requirements
  • Define design principles based on cognitive load theory
  • Validate strategies via usability benchmarking

Information Architecture & Wireframing

Build clear, navigable digital structures that reduce user effort and enhance comprehension across platforms.

  • Perform card sorting and content inventory audits
  • Design low- to high-fidelity wireframes
  • Structure content hierarchies using UX heuristics
  • Apply sitemap logic for seamless interaction
  • Test architecture with tree testing and task analysis

Interactive Prototyping & User Flows

Validate UX hypotheses with rapid prototyping tools and user feedback loops.

 

  • Develop dynamic prototypes using Figma, Adobe XD, or Axure
  • Map user flows for key tasks and scenarios
  • Simulate real-world interaction conditions
  • Conduct scenario-based testing and iterations
  • Refine based on goal completion metrics

Design Systems & Scalable UI Components

Establish reusable design libraries that ensure visual consistency and developer efficiency.

  • Build component libraries for consistency across apps
  • Build component libraries for consistency across apps
  • Implement atomic design methodology
  • Ensure accessibility and responsiveness out of the box
  • Synchronize with frontend frameworks (React, Vue)

Visual Aesthetics & Brand Alignment

Translate branding into compelling visuals that reinforce identity and usability.

  • Customize UI styles based on brand guidelines
  • Integrate motion design for delight and clarity
  • Ensure color psychology and emotional resonance
  • Adapt visual hierarchy for attention prioritization
  • Rollback and governance frameworks for enterprise delivery
  • Align typography with platform and culture norms
  • Rollback and governance frameworks for enterprise delivery

Accessibility-First Design

Ensure inclusivity and regulatory compliance without compromising innovation.

  • Meet WCAG 2.2 and ADA standards
  • Use contrast checkers, ARIA labels, and keyboard navigation
  • Design for assistive technologies (screen readers, voice nav)
  • Conduct accessibility audits with real users
  • Promote inclusive UX practices from design to deployment

From idea to design—accelerated with Pega GenAI Blueprint.

Usability Testing & Iteration Loops

Drive performance through feedback-based continuous design improvements.

  • Run moderated and unmoderated user tests
  • Track usability KPIs like SUS, task success rate
  • Apply A/B testing for design decisions
  • Use feedback tools like Hotjar and Maze
  • Innovation-as-a-service with continuous enhancement cycles

Intelligent Automation & RPA

AI-Driven Automation for the Enterprise Combine Pega with RPA, NLP, AI and CDH to create intelligent, self-learning and self-optimizing workflows.
Capabilities:

  • Integration with AI/ML models and decision strategies
  • Predictive analytics and engagement optimization
  • NLP-powered case triage and creation
  • Intelligent RPA bot lifecycle management
  • Next-best-action models and accelerators

Turn automation into enterprise intelligence.

DevOps & CI/CD for Pega

DevOps concept, Man hand touching smartphone with DevOps icon on VR screen on desk, Methodology development operations agil programming technology.concept. programming-background-collage DevOps & CI/CD for Pega Faster Releases. Greater Control. Better Quality. We streamline development and deployment through DevOps tailored for Pega environments. What We Deliver:

  • DevOps strategy and secure CI/CD architecture
  • Integration with Jenkins, GitLab, Azure DevOps and more
  • Automated code validation and environment provisioning
  • Secure release governance and rollback protocols
  • Automated Testing and Auto Deployments
  • Reduce time-to-market while improving delivery confidence.

Global Support & Managed Services

24x7 follow-the-Sun support model Our global Pega support model ensures continuous optimization, stability, and SLA-driven excellence. Support Offerings:

  • 24x7 monitoring and incident resolution
  • Performance tuning and health checks
  • Rule and data fix deployments
  • Release and environment support
  • Multilingual L1–L3 tiered support
  • Operate securely, globally, and uninterrupted.

Why Eclatprime for Salesforce?

Full lifecycle solutions across Sales, Service, Marketing, Industries

CoE setup, guardrails, metadata reuse patterns

Deep knowledge in BFSI, Healthcare, Telecom, Public Sector

API-first, reusable, scalable solutions

Built-in auditability, access control, and compliance

Pre-built LWC sets, AppExchange vetted solutions, process libraries

  • Governance Frameworks